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Not Falling for It · Mission 1 of 7

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Not Falling for It · Mission 1 of 7

Scams in games: free currency and stolen accounts

Why “free crystals” are never free, what fake game support looks like and what to do if someone steals your account.

about 8 minutesStart with the → key or the space bar.

Saturday, 4:40 pm

Sara (12) is playing Nebulark – a game where she and her friends build a space base. A player she doesn't know messages her in the game chat:

“Hi! I'm giving away 5,000 crystals to everyone who logs in through this website. It worked for me! 💎”

In the game, crystals buy new ships and spacesuits. Sara couldn't collect that many in a month. The link looks almost like the game's address. All she has to do is type in her username and password…

In this lesson you'll find out what would have happened next – and how to spot a trap like this before you fall into it.

What would have happened next

The website would look like the game's login page. But Sara's username and password wouldn't go to the game – they'd go to a scammer. The scammer would log in to her account, change the password and take everything valuable – ships, spacesuits and crystals. Then they could send the same “offer” from her account to Sara's friends.

The Czech police, for example, warn that scammers in games often offer cheap in-game currency, rare items or cheap game accounts. They're after login details or money. According to the police, fake competitions, “free gifts” and links to sites that imitate well-known gaming services are just as risky.

The three most common tricks

  • Free currency or skins (new looks for your character). A “crystal generator”, “I'm giving away skins”, “you've won a competition”. You only get in-game currency in the game itself or in the official store. Anyone offering it elsewhere usually wants your account or your money.
  • Fake support. A message “from the game team”: your account will supposedly be deleted unless you send your password or a code right now. Game companies themselves say they never ask players for their password – not by email and not in a chat message.
  • Trades outside the game. “Send me the item or the money first, then I'll give you the rarer one.” Outside the game's official trading, nothing protects you – and the other person may never get back to you.

Nebulark is a made-up game. But the tricks in this lesson work in every real one.

Your password and code are yours alone

Your password is the key to your account. A verification code from an email or text message is a second key – that's why scammers want it too. If you get a code when you're not logging in, don't send it to anyone, and change your password.

The police advise: don't use the same password in several places, turn on two-step verification (the game then asks for a code as well as your password), and don't give your login details even to your best online friends.

Where a link really leads

Skip the “https://” at the start. What matters is the name with its ending (like “.com” or “.eu”) just before the first slash “/”. That's the real owner of the page. Anyone can make up everything in front of it.

In the address nebulark.free-crystals.com/login it's free-crystals.com – and that has nothing to do with the game. The word “nebulark” at the start is just a disguise.

It's best not to open links from messages at all. If you want to know where one leads, paste it into the Link X-ray – it shows you without opening the page. Only log in to the game in the app or through an address you type in yourself.

Game: Find the trick in the game chat · Message 1 of 3

Read the message. Tap the parts that are meant to catch you out. Careful – one message is fine.

Game chat – message from a player you don't know

Hi! I'm giving away 5,000 free crystals 💎 Just log in at nebulark.free-crystals.com with your username and password. Quick, it ends in 10 minutes!

Marked: 0 · After the discussion, click the places the class agrees on. Then show the analysis.

Game: Find the trick in the game chat · Message 2 of 3

Read the message. Tap the parts that are meant to catch you out. Careful – one message is fine.

Private message from the account “Nebulark_Support”

Hello, this is the Nebulark team. Your account has been reported for cheating and will be deleted today. You can save it by sending us the code that has just arrived in your email. Don't tell anyone about this, or we'll block you.

Marked: 0 · After the discussion, click the places the class agrees on. Then show the analysis.

Game: Find the trick in the game chat · Message 3 of 3

Read the message. Tap the parts that are meant to catch you out. Careful – one message is fine.

Announcement in the News section inside the game

Weekend event: on Saturday and Sunday you get double crystals for every expedition you complete. The crystals are added automatically – don't fill anything in and don't click anywhere. You'll find the full rules in the game's News section.

Marked: 0 · After the discussion, click the places the class agrees on. Then show the analysis.

If it has already happened

Anyone can get caught out – adults too. What matters is speed:

  1. Tell your parents straight away, or another adult you trust.
  2. Change your password for the game and for the email linked to the account.
  3. Write to the game's support team – through the official website or app, not through a link from a message.
  4. Warn your friends not to respond to messages from your account.

If someone threatens you or pushes you into something, tell an adult you trust. You can also call a child helpline: in most EU countries the number is 116 111, and the call is free.

Find out more about the “Too good to be true” trick in the Manipulation atlas.

Quiz: What would you do? · Question 1 of 3

A friend from the game offers to “level up your character”. They just want your password for a moment. What do you do?

Click the answer the class decides on. Then show the right one.

Quiz: What would you do? · Question 2 of 3

You get a verification code even though you're not logging in. What does that most likely mean?

Click the answer the class decides on. Then show the right one.

Quiz: What would you do? · Question 3 of 3

Someone has stolen your account and is now messaging your friends from it. What's the best thing to do?

Click the answer the class decides on. Then show the right one.

What to remember

  • Nobody gives away currency or skins for free – whoever offers them wants your account.
  • Never give your password or verification code to anyone. Not to “support”, not to friends.
  • Only log in to the game in the game itself, not through a link from a message.
  • If something happens, tell an adult straight away. Speed helps more than silence.

Let's talk

  1. Which game do you like playing most at the moment? Can you show me where to change the password and turn on two-step verification?
  2. Has anyone ever offered you something for free in a game? What did it look like?
  3. What will you do if someone in a game starts threatening you or pushing you into something?
Tip for the teacher

Go through the security of the game account together: a password your child doesn't use anywhere else, two-step verification and an email address you can access too. And tell your child in advance that you won't punish them if they get caught out – then they're more likely to come to you straight away. In cases of blackmail or threats, contact the police (in an emergency, call 112, which works across the EU) or the helpline of your country's Safer Internet Centre – you'll find it on Better Internet for Kids (better-internet-for-kids.europa.eu).

Mission complete!

At home, children can play it again – with their parents, for example. Free and without an account.

Scan the QR code or type the address:
thinkcritical.eu/en/courses/not-falling-for-it/game-scams