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3 · Practitioner

Manipulation and Disinformation at Work

A practical course for employees, team leaders, HR, L&D and corporate communications. You will learn why even experienced people fall for manipulation, what fraud against organisations looks like (the fake CEO, the forged invoice, the changed supplier bank account, the deepfake call), how to handle rumours inside the organisation, how to resist pressure in meetings and negotiations, and how to respond to external reputational attacks. Every lesson includes a case study from a (fictional) company, a step-by-step procedure, a printable template and interactive practice. The course ends with a final test and a certificate. Well suited to training whole teams.

6 lessonsabout 96 minutesquizzes and interactive games★ Premium

€60.00

one-off payment, lifetime access

  • ✓The complete course with practical exercises
  • ✓Downloadable templates and worksheets
  • ✓Certificate on completion
  • ✓Access without registering – via a code sent by email

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Course contents

  1. 1Why Smart People Fall for ManipulationPressure, authority, haste and social proof: six principles of influence that work on everyone at work – and how to build your own brake.Free sample lesson
  2. 🔒Social Engineering and Fraud Against OrganisationsCEO fraud, fake invoices, changed supplier bank details and deepfake calls. How the attacks work and how the “four eyes and call-back” protocol stops them.
  3. 🔒Rumours and Disinformation Inside the OrganisationWhy rumours spread, when they do harm and how to respond. Step-by-step internal crisis communication and a communication plan template.
  4. 🔒Manipulative Tactics in Meetings and NegotiationsAnchoring, false urgency, salami tactics, undermining someone’s perception. How to recognise these tactics and stop them assertively, without conflict.
  5. 🔒Reputational Attacks and Disinformation About Your OrganisationFake reviews, viral posts and coordinated attacks. When to respond, how to reply, what to document and the legal basics.
  6. 🔒Final TestTest your knowledge from the whole course. Complete all the lessons to receive your certificate.