ThinkCritical.eu · Manipulation atlas
Scams and data theftRemote access
Being asked to install an app such as AnyDesk – a stranger could then control your computer or phone, banking included.
Remote-control apps are legal in themselves and are used, for example, by company IT support. A scammer misuses them: they can see your screen, copy your codes and make payments as you.
An “investment adviser” on the phone: “To make things easier, install this app and read me the number it shows. I’ll help you with your account remotely.”
How to spot it
- Someone you don’t know wants you to install an app such as AnyDesk and read out a code from it.
- The app is presented as “security”, “account protection” or a “computer check”.
- You are asked to open your online banking while the other person can see your screen.
How to check and what to do
- Don’t install anything, and hang up. Banks and the police don’t ask you to install apps like this.
- If the app is already installed, uninstall it and disconnect the device from the internet. Have it checked by someone you trust.
- Call your bank right away on the number on the back of your card and have your online banking and card blocked.
- Change your passwords from a different, safe device.
Tip: Whoever can see your screen can see your money.
Full explanation and exercises:
thinkcritical.eu/en/manipulation-atlas/remote-access