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Scams and data theft

Request for sensitive data

PINs, passwords, verification codes, card or ID numbers – a legitimate organisation won't ask for them like this.

PINs, passwords and text-message codes are the keys to your money and accounts. Whoever has them can pay, log in as you, or use a photo of your ID to take out a loan in your name.

Example · made up for illustration
Message from a friend: “I sent a six-digit code to your phone by mistake – can you forward it to me? Quickly please, it’s urgent.”

How to spot it

  • Someone wants your PIN, password, full card number, a code from a text message or a photo of your ID.
  • The request comes by phone, chat, email or in a social media comment.
  • A code “sent by mistake” – it is really the key to your account.
  • The reason sounds sensible: a refund, account verification, signing up for a job.

How to check and what to do

  • Never share PINs, passwords or text-message codes with anyone – not your bank, not the police, not a friend.
  • Read the whole text message with the code: it usually says what the code is for – logging in, a payment or a change of settings.
  • If you’re not sure, call your bank on the number on the back of your card.
  • If you have already given your details away, call your bank immediately, block your card and change your passwords.

Tip: A code from a text message is like a signature. Forwarding it means signing something you haven’t read.

The card fits on one A4 page – for the classroom, a noticeboard, or parents and grandparents.

Practise it

Lessons and articles where you hunt for this trick with the red pencil.

More tricks from the chapter Scams and data theft.

All tricks in the atlas →

Request for sensitive data: how to spot and check it | ThinkCritical.eu